Q1. What is the MOQ? A: 1pc panel, but we suggest to get a bigger video wall to check better visual experience.
Q2: Do you provide video processor? A: Yes, we configure video processor from Novastar.
Q3: How to install the rental LED display? A: The rental LED display is usually installed by hanging or stacking.
Q4: Can you provide installation structures? A: Yes, we can provide hanging beams for hanging installation, or back bracket for stacking installation.
Q5. Do you test all your goods before delivery? A: Yes, we have 100% test for 72hrs before delivery.
Q6: How long is your warranty? A: 5 years, we will be responsible for free repairment or replacement for defective parts.
Q7: What will you do if we have problems related to installation, configuration and use? A: Our after-sale service team will solve all the problems, until the screen can work normally.
Q8. What is your terms of payment? A: 50% as deposit, 50% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q9. What is your terms of delivery? A: EXW, FOB, CIF, CFR, DDP, DDU, customer specified freight forwarder or negotiable mode of transport.
Q10. What is your delivery time? A: Generally 15-20 days after receiving the deposit. The specific delivery time depends on the quantity of the order.