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Warranty & After-sales Services

  • Warranty : Two Years
  • After Sales Serivces : Installation,Commissioning,In warranty,After warranty

 

Installation

Mainly by providing installation drawings to assist the installation. If necessary, engineers can be sent for field assistance.

 

Commissioning

The necessary setup will be completed before shipping. Other issues are usually resolved by remote assistance (Teamviewer or QQ)

 

In warranty

Within warranty, if there is any quality problem with the products, all repair and component replacement are free. For acute quality problems, can sent engineers for on-site solving, or product return to factory to repair or whole order replacement.

 

After warranty

After warranty, repair keeps free,while the cost of the components shall be asked for replacement. And engineers-on-site-solving is also available.

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