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Perguntas frequentes

From product specifications and customization options to installation and maintenance, we’ve compiled the most frequently asked questions to help you make the most of our products.
Perguntas frequentes
  • Q.Are you a manufacturer or trading company?
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  • Um.We are a Professional OEM/ODM manufacturer which has specialized in led display industry for 10 Anos.
  • Q.How does your factory do regarding quality control?
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  • Um.Quality is priority.Our company always attach great importance to quality controlling from the very beginning to the very end.We focus on every detail,Our factory has gained CE, ROHS ,FCC,IP65 authentication.
  • Q.What is your MOQ?
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  • Um.Any quantity is acceptable for your order. And the price is negotiable for large quantity.
  • Q.When will you make the delivery?
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  • Um.Generally, we can make the delivery within 10 working days according to the size and quantities of your order.
  • Q.What technical supports can you offer?
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  • Um.We provide all kinds of technology trainings for free, including the operation and maintenance training of the LED screens in our factory.
  • Q.How long is the warranty?
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  • Um.The standard warranty is 2 year. It could be longer upon request.
  • Q.Do you provide any free spare parts in each order?
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  • Um.Sim, a certain amount of spare parts will be provided for free, spare parts including module, power cable,signal cable, LED lamp, IC, mask, power supply, receiving card, etc.